What is BPO ?
Why India ?
Why G Technologies?
                                   

You are so impressive. I've never seen anything like it from a company, even the best of companies. You handled us beautifully all the way. And, you were exceptionally fast.
- Our Outsourcing Partner

A customer wants to place an order at 1 AM but needs personal assistance.
Your client is browsing your website and has a question about your product.
What happens when customers start to call or visit your website?
Can your staff and equipment handle the sales?
Maybe you have a seasonal business that needs 50 -100 operators for a short period.
Convert Your Web VISITORS to CUSTOMERS by responding to them LIVE on your Website.
Never lose another VISITOR to your Competitor – who is just a CLICK away.
G Technologies offers you this powerful web-based customer interaction service – LIVE CHAT
YOUR WEBSITE IS LIVE - ROUND THE CLOCK
Live Chat is a revolutionary solution for your customer support operations on a 24 x 7 x 365 basis. This means your Website, which is your virtual Store, is NEVER CLOSED for business.
POWERFUL COMMUNICATION
Web Chat is one of the most preferred and desired means of communication, but most of the time, online customers abandon their online purchase due to the lack of real-time customer service.
EASE OF USE
Live chat pop-up boxes invite customers to converse with our well-trained live agents from any web page, 24/7. 70 percent of all buying decisions are made at the point of sale. Web chat offers customers real time answers to their questions.
YOUR DYNAMIC FAQ
The customer can equate live Chat to a dynamic FAQ that answers all queries. The customer can be answered on the basis of his questions. This will work out better than giving out general standard responses. The customer gets the feeling of being cared for also.
POCKET FRIENDLY
Live Chat provides you with a way to provide 24 / 7 customer support at a nominal cost. You can support multiple customers at the same time through text-based chats and satisfy them. Customer-friendly live chat services help the clients increase their "visitor" to "customer" conversion rate.
COMPLETE MONITORING – EFFECTIVE RESULTS
With the ability to review what has been said and to check over their own responses before replying, chatting is often more accurate for sales and customer service than talking. Our Live Chat technology enables one agent to handle several of your customers, simultaneously saving you money.
 
SKILLED & PROFESSIOANL AGENTS
Our Live Chat agents have been specially selected from our team based on above-average writing, typing and comprehension skills. This virtually ensures clear, concise and prompt interactions.
A REASON TO TRUST YOU
Live Chat will give your website visitors one more reason to trust you. Your clients will no longer need to wait days for responses to their emails. Everything they need to know is just a click away. You will inevitably make MORE SALES.
OUR OTHER CLIENTS USE OUR LIVE CHAT SERVICES FOR THE FOLLOWING
 
Take Orders
Answer Sales Questions
Product Information
Order Status Details
Live Dealer Location
Customer Care
E-Mail Marketing
If you are interested in utilizing our expertise, please Request Online a FREE Project Evaluation.