G Technologies
manages a broad range of outbound services for clients across various industry segments. We have the expertise to set up and manage large outbound contact center operations.
We have got a robust infrastructure to manage all kinds of campaigns for our clients.
Our agents are proficient in handling the entire gamut of calls, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc. |
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Telemarketing services |
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Lead generation / qualification |
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Prospecting |
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Promoting new services or products |
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Credit authorization |
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Credit verifications |
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Collections, etc. |
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3rd party verification service |
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Insurance verifications |
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Employment verification |
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Research surveys |
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Opinion surveys, etc. |
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Customer Service |
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Lead Capture & Distribution |
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Order Capture & Up-sell/Cross-sell |
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Dealer Locator |
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Inquiry Handling |
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Direct Response |
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Over flow from your In-house |
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E-Commerce |
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Telecom |
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High-Tech |
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Utilities |
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Insurance |
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Publishing |
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Health Services |
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Automotive Industry |
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Wireless Communications |
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Radio |
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Banking |
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Political |
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Directory |
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Manufacturing |
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Franchise |
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Non-Profit |
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Business Services |
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We recruit people with the right skill sets to suit your ontact center needs |
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Our people undergo training modules that are tailor-made for your industry, products and processes. |
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Our team leaders and managers are trained to handle the high-pressure contact center environment. |
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Understanding real time and historical Contact Center reports is a part of their initial training and induction. |
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We make sure they understand the significance of issues like real time call monitoring and feedback. |
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We define strict quality measures to be achieved by each of our teams. Our internal performance measures are usually stricter than the ones set by the client. |
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By deploying the Industry's most advanced call routing systems and complete support services, G Technologies makes sure that when your customers call, they receive prompt and professional service. |
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We can handle a wide range of activity from small to medium size programs 24 hours a day, 7 days a week. |
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